Terms & Conditions TVTogel – A Complete Guide for Malaysian Members

Welcome to TVTogel. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and TVTogel ("We", "Platform"). By accessing, registering for, or using any part of the TVTogel platform — whether via website, mobile app, or any other means — you acknowledge that you have read, understood, and agree to be bound by all terms set out in this document.

If you do not agree with any part of these terms, you are advised not to use the tvtogel platform. Continued use of the platform following the publication of any updated terms will be considered your acceptance of those changes.

TVTogel operates in accordance with all applicable laws and regulations. This platform is designed specifically for users in Malaysia, and all transactions are conducted in Malaysian Ringgit (RM).

To register and use TVTogel's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Hold an active and valid Malaysian phone number.
• Not be on any gaming prohibition list or self-exclusion register.
• Register under your own name and not on behalf of another person.
• Not holding any other tvtogel account under any name or phone number.

TVTogel reserves the right to request document verification at any time to confirm your identity. Failure to provide the required documents within the stipulated timeframe may result in your account being temporarily suspended.

By registering, you confirm that all information provided is accurate, current, and complete. TVTogel is not responsible for any losses arising from inaccurate information submitted by a member.

You are fully responsible for the security of your TVTogel account. This includes:

• Keep your password confidential and do not share your login credentials with anyone.
• Use a strong password and update it regularly.
• Notify tvtogel immediately if you suspect any unauthorised access to your account.
• Log out of your account when you are done using the platform, especially on shared devices.

TVTogel will not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your account. All activity carried out through your account is your sole responsibility, unless you have reported the account compromise to us beforehand.

TVTogel accepts deposits and processes withdrawals via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (direct bank-to-bank transfer)
• FPX — Maybank2u, CIMB Clicks, RHB, and other Malaysian banks
• Boost
• ShopeePay

Deposit and withdrawal limits:

• Minimum deposit: RM 20 per transaction
• Minimum withdrawal: RM 50 per transaction
• Maximum daily withdrawal: subject to your account level
• Deposit processing time: under 1 minute
• Withdrawal processing time: 5–15 minutes (subject to verification)

TVTogel reserves the right to place a withdrawal on hold for security verification or compliance purposes. In such cases, our team will contact you within 24 hours with further information.

TVTogel offers a range of bonuses and promotions to members. All bonuses are subject to the terms and conditions set for each promotion. The following general terms apply to all TVTogel bonuses unless otherwise stated:

• The Welcome Bonus is available to new members only — one claim per account, per IP address, and per device.
• All bonuses are subject to wagering requirements (rollover) that must be fulfilled before a withdrawal can be made.
• Rollover requirements are typically between 5x and 25x, depending on the bonus type — please check the respective promotions page for details.
• Bonuses may only be used on games specified in the relevant promotion's terms.
• Winnings derived from free bonuses (free spins or free bets) may be subject to specific withdrawal limits.
• Tvtogel reserves the right to forfeit any bonus obtained through illegitimate means or system abuse.

Current promotions include a Welcome Bonus of up to RM 500, weekly cashback, sports rebates, and more. Full details are available on the Promotions and Welcome Bonus.

All games on TVTogel use a Random Number Generator (RNG) system that has been audited and certified by an independent third party. This ensures every outcome is completely random and fair for all players.

• The outcome of all games is final and may not be disputed on the grounds of dissatisfaction alone.
• In the event of a technical disruption during gameplay, TVTogel will use system records to determine a fair outcome.
• The use of automation software, bots, or any third-party tools to gain an unfair advantage is strictly prohibited.
• The Return to Player (RTP) for every slots and casino game is publicly displayed within the respective game information.
• Minimum and maximum betting limits for each game are as displayed within the game interface.

Tvtogel's Sports Betting section covers football (Malaysia Super League, EPL, La Liga, and over 150 other leagues), badminton, cricket (IPL), e-sports, virtual sports, and more. The following specific terms apply:

• All bets accepted are final and cannot be cancelled once a match has started, except in the event of a technical error on TVTogel's system.
• TVTogel reserves the right to void or suspend a betting market if there is evidence of match manipulation.
• The "Cash Out" option (where available) is entirely at the member's discretion — TVTogel is not responsible for any cash out decisions made by the member.
• For virtual sports, all results are generated by a certified RNG — no manipulation is possible by any party.
• In the event of an odds display error, TVTogel reserves the right to void the affected bets and refund the staked amount to the member's account.

Odds displayed on TVTogel are in decimal format and are subject to change before a match begins. Bets will be settled using the odds at the time the bet was accepted and confirmed by the system.

The following activities are strictly prohibited on the tvtogel platform and may result in account closure and legal action:

• Registering more than one account or providing false information during registration.
• Money laundering through the TVTogel platform.
• Using bots, automation software, or any method to exploit the gaming system.
• Colluding with other players to cheat in Live Casino games or poker.
• Attempting to hack, disrupt, or damage TVTogel's systems.
• Abusing the bonus programme through multiple accounts or other circumvention methods.
• Balance transfers between different TVTogel accounts.

To the extent permitted by applicable law, TVTogel shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the platform.
• Disruption to platform access caused by factors beyond our control, such as internet outages, server disruptions, or natural disasters.
• Actual sports match outcomes — TVTogel is a betting platform only and has no control over sporting results.
• Losses arising from betting decisions made based on statistical information or predictions provided on the platform.

TVTogel is committed to providing a stable and reliable service at all times. However, no online platform can guarantee 100% uptime. We will endeavour to notify members in advance of any scheduled maintenance.

TVTogel is committed to protecting the privacy and data security of all our members. The collection and use of your personal data is governed by Privacy Policy TVTogel, which forms part of these terms.

• Personal data provided during registration and platform use is stored securely using 256-bit SSL encryption.
• Tvtogel will not sell, transfer, or disclose your personal data to third parties without your consent, except where required by law.
• You have the right to request access to the personal data we hold about you, and to request the correction of any inaccurate information.
• Transaction records and gaming activity will be retained in accordance with applicable legal requirements.

TVTogel takes responsible gaming very seriously. We believe that gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. As part of our commitment, we provide the following tools to all members:

• Deposit Limit: Set a daily, weekly, or monthly limit on your total deposit amount.
• Loss Limit: Cap the amount you can lose within a timeframe of your own choosing.
• Session Time Limits: Set a session time limit to control how long you play.
• Cooling-Off Period: Take a temporary break from the platform for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the TVTogel platform permanently or for a set period.

If you or someone you know is experiencing issues related to gambling, please reach out to the tvtogel support team or seek help from a relevant support organisation. For more information, visit the Responsible Gaming us.

Tvtogel reserves the right to amend, update, or modify these Terms & Conditions at any time. Members will be notified of any material changes via email or in-platform notification at least 7 days before they take effect, except in cases of security emergencies or legal compliance requirements.

Account Closure by Member: You may close your TVTogel account at any time by contacting our support team. Prior to closure, all eligible balances will be paid out to you in accordance with the applicable withdrawal policy.

Account Termination by TVTogel: TVTogel reserves the right to suspend or close a member's account without prior notice if:

• A breach of these terms and conditions has occurred.
• There is evidence of fraud, money laundering, or system abuse.
• The member fails to comply with identity verification requests within the specified timeframe.
• Required by law or a relevant authority.